privacy policy

1. introduction

Twisted Stems is committed to protecting the privacy and security of our clients’ personal information. This privacy policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure it is protected.

2. information collection

We collect information that you provide directly to us, including but not limited to:

  • Name

  • Contact details (such as email address, phone number)

  • Wedding or event details

  • Any other information you choose to provide in the course of our professional engagement.

3. use of information

The information we collect is used to:

  • Provide our floral design services

  • Communicate with you about your event or our services

  • Improve our services and customer experiences

4. information sharing

Twisted Stems will not share your personal information with third parties, except as required to provide our services to you, or as required by law.

5. data security

We implement a variety of security measures to maintain the safety of your personal information. Our website is regularly scanned for security vulnerabilities in order to make your visit to our site as safe as possible.

6. your rights

You have the right to request access to the personal information we hold about you, to request corrections, or to ask us to delete your personal information.

7. cookies and tracking technologies

Our website may use cookies and similar tracking technologies to enhance user experience.

8. changes to this policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. contact us

If you have any questions about this privacy policy, please contact us.