terms of service

1. introduction

Welcome to Twisted Stems. By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, then you may not access the website or use our services.

2. services description

Twisted Stems provides bespoke floral design services for weddings and other events. Our services are described in detail on our website and can be tailored to meet your specific needs.

3. user obligations

By using our services, you agree to provide accurate, current, and complete information about yourself as requested and to maintain the accuracy of such information.

4. payment terms

Details regarding the pricing of our services, payment schedules, and methods will be communicated directly to you and are subject to our individual agreement.

5. cancellation and refund policy

We understand that plans can change. Our cancellation and refund policy will be outlined in our individual agreement with you.

6. intellectual property rights

The content on the Twisted Stems website, including images, text, designs, and logos, is the property of Twisted Stems and is protected by intellectual property laws.

7. disclaimer of warranties

Our website and services are provided on an 'as is' basis without warranties of any kind, either express or implied.

8. limitation of liability

Twisted Stems shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, our services or website.

9. governing law

These Terms shall be governed by the laws of the state or territory in which Twisted Stems operates.

10. changes to terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

11. contact us

For any questions about these Terms, please contact us.